Privacy Policy

Privacy Policy
Effective Date: 10/1/2024

At Project IoT, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information in compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant regulations.

1. Information We Collect

We may collect personal information that you provide directly to us, including but not limited to:

• Name
• Email address
• Phone number
• Mailing address
• Payment information (if applicable)
• Any other information you voluntarily provide

We may also collect non-personal information automatically, such as:

• IP address
• Browser type
• Device information
• Usage data and analytics

2. How We Use Your Information

We use your information for purposes including:

• To provide and improve our services
• To process transactions
• To communicate with you about your account, appointments, or service updates
• To respond to your inquiries and support requests
• To set up smart home products and systems
• By request, to create and manage email accounts for automation product setup
• To comply with legal obligations

3. SMS Messaging and Consent (10DLC Compliance)

Project IoT may contact you via SMS text messages for service-related communication only. Examples include appointment confirmations, technician arrival updates, and service follow-ups.

• All text messages are sent manually by the owner, Patrick Weaver.
• Our website is not used to collect consumer opt-in for this 10DLC campaign.
• SMS consent is obtained verbally or during service inquiries and is limited to communications related to your project or scheduled work.
• Message frequency may vary depending on your service schedule.
• Message and data rates may apply.
• You can reply STOP at any time to opt out of SMS messages, or HELP for more information.
• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Sharing Your Information

We will never sell or rent your personal information. We may share your data in limited cases:

• With trusted service providers (e.g., payment processors, email/SMS tools) under confidentiality agreements
• If legally required to comply with subpoenas, laws, or legal processes
• In connection with a merger, acquisition, or business asset sale
• No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

5. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access, correct, or delete your personal information
• Object to or limit the processing of your data
• Withdraw previously given consent
• Request data portability

To exercise any of these rights, contact us using the information below.

6. Data Security

We use reasonable technical and organizational safeguards to protect your personal information from unauthorized access or misuse. However, no method of transmission or storage is 100% secure.

7. Changes to This Privacy Policy

We may update this policy as needed. Updates will be posted on our website with a new effective date. Continued use of our services after changes implies acceptance of the updated policy.

8. Contact Us

If you have questions or concerns about this policy or your data, please contact:

Project IoT
Email: info@myprojectiot.com
Phone: (667) 454-9979